Return/Exchange/Refund Policy (at local store ONLY)
REFUND & EXCHANGE POLICY
NO RECEIPT = NO RETURN, REFUND OR EXCHANGE. RETURN WITHIN 14 DAYS.
We do NOT accept returns, refunds, or exchanges of any product if the product shows any sign of use by the consumer. This includes but not limited to: misuse, abuse, wear and tear, chips, cracks, scratches, rust, dirt, or any form of contact that has affected the physicality of the product. Products must be unused with original packaging.
We will charge a 10% restocking fee for any refunds.
If you wish to exchange for items equivalent to the returned items' value, we will not charge the 10% restocking fee. Items have to be unused with original packaging.
Store credit will be given for gift returns. GIFT RETURNS ARE NOT CASH REFUNDABLE.
EXCEPTIONS:
**NO RETURNS ON ALL CLEARANCE AND FINAL PRICE ITEMS.
**NO RETURNS ON ALL APPAREL AND WEARABLES.
**NO RETURNS ON ALL LIGHTS.
All eligible products for warranty from their respected companies shall be resolved between the consumer and the companies/manufacturers, unless the warranty states otherwise.
**Rods damaged or used after purchase are not accepted for returns, exchanges, or refunds. These include rods lightly/barely used. Rods covered by manufacture warranty shall be resolved between customer and manufacturer.
Effective July 20, 2023
GIFT CERTIFICATES
For terms and conditions on gift certificates, view here.
Cast Net Return/Refund/Exchange Policy
NO RECEIPT = NO REFUND OR EXCHANGE.
WITHIN 14 DAYS. NET MUST BE UNUSED.
We do not accept returns, refunds, or exchanges of any net if it shows any obvious signs of use by the consumer.
We do not accept any net that has been used in the water and/or dirt/grass.
We do not accept returns/refunds/exchanges for any nets that have been special-ordered.
We will charge a 10% restocking fee for any refunds.
If you wish to exchange for items equivalent to the returned items' value, we will not charge the 10% restocking fee.
As mentioned above, items have to be unused and in its original packaging.
**All clearance/final sales items are not eligible for returns,
exchanges, or refunds.
Effective from: May 20, 2020